{"id":17126,"date":"2024-07-25T00:14:09","date_gmt":"2024-07-24T17:14:09","guid":{"rendered":"https:\/\/blog.mubarokah.com\/?page_id=17126"},"modified":"2024-12-25T13:17:37","modified_gmt":"2024-12-25T06:17:37","slug":"kebijakan-pengembalian-dana","status":"publish","type":"page","link":"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/","title":{"rendered":"Kebijakan Pengembalian Dana"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Layanan yang Ditawarkan<\/h2>\n\n\n\n<p>Mubarokah Digital menyediakan berbagai layanan digital dan kreatif, antara lain:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pengembangan Web<\/li>\n\n\n\n<li>Pemasaran Digital<\/li>\n\n\n\n<li>Pembuatan Konten<\/li>\n\n\n\n<li>Pengembangan Aplikasi Mobile<\/li>\n\n\n\n<li>Desain UI\/UX<\/li>\n\n\n\n<li>Desain Grafis<\/li>\n\n\n\n<li>Spesialis SEO<\/li>\n\n\n\n<li>Hosting, Cloud &amp; Server VPS<\/li>\n\n\n\n<li>API WhatsApp Business<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Periode Pengembalian Dana<\/h2>\n\n\n\n<p>Pelanggan dapat meminta pengembalian dana dalam waktu 3 hari kerja setelah layanan diberikan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Ketentuan Pengembalian Dana<\/h2>\n\n\n\n<p>Pengembalian dana hanya akan diberikan dalam kondisi berikut:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jika Mubarokah Digital tidak dapat menyelesaikan proyek karena kompleksitas atau keterbatasan sumber daya, seperti mengembangkan aplikasi yang sangat kompleks yang melebihi kemampuan sumber daya manusia kami.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Proses Permintaan Pengembalian Dana<\/h2>\n\n\n\n<p>Untuk meminta pengembalian dana, pelanggan harus menghubungi kami melalui email di finance@mubarokah.com dan memberikan informasi berikut:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nama Perusahaan<\/li>\n\n\n\n<li>Nama Perwakilan<\/li>\n\n\n\n<li>Jabatan<\/li>\n\n\n\n<li>Nomor Pesanan \/ Faktur<\/li>\n\n\n\n<li>Alasan Pengembalian Dana<\/li>\n\n\n\n<li>Nomor Rekening Bank<\/li>\n<\/ul>\n\n\n\n<p><strong>Catatan:<\/strong> Pengembalian dana akan ditransfer melalui Bank Mandiri. Jika bank penerima berbeda, maka akan dikenakan biaya transfer sebesar Rp 7.500 untuk pelanggan di Indonesia. Biaya transfer internasional akan bervariasi untuk pelanggan di luar Indonesia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Pengecualian<\/h2>\n\n\n\n<p>Beberapa layanan tertentu tidak dapat dikembalikan, termasuk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Layanan Spesialis SEO<\/li>\n\n\n\n<li>Hosting, Cloud &amp; Server VPS<\/li>\n\n\n\n<li>Pembuatan Konten<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Proses Pengembalian Dana<\/h2>\n\n\n\n<p>Pengembalian dana akan diproses melalui transfer bank ke rekening Bank Mandiri. Jika bank penerima berbeda, maka akan dikenakan biaya transfer sebesar Rp 7.500 untuk pelanggan di Indonesia. Biaya transfer internasional akan berbeda untuk pelanggan di luar Indonesia.<\/p>\n\n\n\n<p>Waktu yang dibutuhkan untuk memproses pengembalian dana adalah:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1-7 hari kerja untuk pelanggan di Indonesia<\/li>\n\n\n\n<li>3-14 hari kerja untuk nasabah internasional atau tergantung pada bank yang terlibat<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Biaya Pengembalian Dana<\/h2>\n\n\n\n<p>Biaya transfer sebesar Rp7.500 akan dikenakan jika bank penerima berbeda dengan Bank Mandiri. Biaya transfer internasional akan disesuaikan dengan kebijakan bank yang bersangkutan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Kebijakan Tambahan<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Perubahan Layanan:<\/strong> Pelanggan dapat meminta perubahan layanan selama proyek berlangsung, tetapi biaya tambahan mungkin berlaku tergantung pada jenis perubahan yang diminta.<\/li>\n\n\n\n<li><strong>Kredit Akun:<\/strong> Dalam beberapa kasus, kami dapat menawarkan kredit akun sebagai alternatif pengembalian dana. Kredit ini dapat digunakan untuk layanan lain di Mubarokah Digital.<\/li>\n\n\n\n<li><strong>Kebijakan Pemeliharaan:<\/strong> Layanan yang telah selesai dan disetujui oleh pelanggan tidak akan memenuhi syarat untuk pengembalian dana kecuali jika perjanjian pemeliharaan atau perbaikan sebelumnya telah dibuat.<\/li>\n\n\n\n<li><strong>Kebijakan Keterlambatan:<\/strong> Jika ada keterlambatan dari pelanggan dalam menyediakan materi atau persetujuan yang diperlukan, Mubarokah Digital tidak bertanggung jawab atas keterlambatan penyelesaian proyek dan tidak ada pengembalian uang yang akan diberikan sehubungan dengan keterlambatan ini.<\/li>\n<\/ul>\n\n\n\n<p>Jika Anda memiliki pertanyaan lebih lanjut mengenai kebijakan pengembalian dana ini, silakan hubungi kami di <a href=\"mailto:finance@mubarokah.com\">finance@mubarokah.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Layanan yang Ditawarkan Mubarokah Digital menyediakan berbagai layanan digital dan kreatif, antara lain: 2. Periode Pengembalian Dana Pelanggan dapat meminta pengembalian dana dalam waktu 3 hari kerja setelah layanan diberikan. 3. Ketentuan Pengembalian Dana Pengembalian dana hanya akan diberikan dalam kondisi berikut: 4. Proses Permintaan Pengembalian Dana Untuk meminta pengembalian dana, pelanggan harus menghubungi&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17126","page","type-page","status-publish","hentry","article","has-background",false,"dark-theme-","has-excerpt","has-avatar","has-author","has-nickname","has-date","has-comment-count","has-read-more","has-title","thumbnail-","has-tfm-share-icons"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Kebijakan Pengembalian Dana<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kebijakan Pengembalian Dana\" \/>\n<meta property=\"og:description\" content=\"1. Layanan yang Ditawarkan Mubarokah Digital menyediakan berbagai layanan digital dan kreatif, antara lain: 2. Periode Pengembalian Dana Pelanggan dapat meminta pengembalian dana dalam waktu 3 hari kerja setelah layanan diberikan. 3. Ketentuan Pengembalian Dana Pengembalian dana hanya akan diberikan dalam kondisi berikut: 4. Proses Permintaan Pengembalian Dana Untuk meminta pengembalian dana, pelanggan harus menghubungi...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog - Mubarokah\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/mubarokah.co.id\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-25T06:17:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@mubarokah_id\" \/>\n<meta name=\"twitter:label1\" content=\"Estimasi waktu membaca\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 menit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/\",\"url\":\"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/\",\"name\":\"Kebijakan Pengembalian Dana\",\"isPartOf\":{\"@id\":\"https:\/\/blog.mubarokah.com\/id\/#website\"},\"datePublished\":\"2024-07-24T17:14:09+00:00\",\"dateModified\":\"2024-12-25T06:17:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/#breadcrumb\"},\"inLanguage\":\"id\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.mubarokah.com\/id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Kebijakan Pengembalian Dana\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.mubarokah.com\/id\/#website\",\"url\":\"https:\/\/blog.mubarokah.com\/id\/\",\"name\":\"Blog - Mubarokah Digital\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/blog.mubarokah.com\/id\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.mubarokah.com\/id\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"id\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.mubarokah.com\/id\/#organization\",\"name\":\"PT Mubarokah Digital Nusantara\",\"url\":\"https:\/\/blog.mubarokah.com\/id\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"id\",\"@id\":\"https:\/\/blog.mubarokah.com\/id\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.mubarokah.com\/wp-content\/uploads\/2024\/11\/LOGO-GUIDE-MDN-1.png\",\"contentUrl\":\"https:\/\/blog.mubarokah.com\/wp-content\/uploads\/2024\/11\/LOGO-GUIDE-MDN-1.png\",\"width\":2768,\"height\":538,\"caption\":\"PT Mubarokah Digital Nusantara\"},\"image\":{\"@id\":\"https:\/\/blog.mubarokah.com\/id\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/mubarokah.co.id\/\",\"https:\/\/x.com\/mubarokah_id\",\"https:\/\/www.linkedin.com\/company\/mubarokah\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Kebijakan Pengembalian Dana","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/","og_locale":"id_ID","og_type":"article","og_title":"Kebijakan Pengembalian Dana","og_description":"1. Layanan yang Ditawarkan Mubarokah Digital menyediakan berbagai layanan digital dan kreatif, antara lain: 2. Periode Pengembalian Dana Pelanggan dapat meminta pengembalian dana dalam waktu 3 hari kerja setelah layanan diberikan. 3. Ketentuan Pengembalian Dana Pengembalian dana hanya akan diberikan dalam kondisi berikut: 4. Proses Permintaan Pengembalian Dana Untuk meminta pengembalian dana, pelanggan harus menghubungi...","og_url":"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/","og_site_name":"Blog - Mubarokah","article_publisher":"https:\/\/www.facebook.com\/mubarokah.co.id\/","article_modified_time":"2024-12-25T06:17:37+00:00","twitter_card":"summary_large_image","twitter_site":"@mubarokah_id","twitter_misc":{"Estimasi waktu membaca":"2 menit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/","url":"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/","name":"Kebijakan Pengembalian Dana","isPartOf":{"@id":"https:\/\/blog.mubarokah.com\/id\/#website"},"datePublished":"2024-07-24T17:14:09+00:00","dateModified":"2024-12-25T06:17:37+00:00","breadcrumb":{"@id":"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/#breadcrumb"},"inLanguage":"id","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/blog.mubarokah.com\/id\/kebijakan-pengembalian-dana\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.mubarokah.com\/id\/"},{"@type":"ListItem","position":2,"name":"Kebijakan Pengembalian Dana"}]},{"@type":"WebSite","@id":"https:\/\/blog.mubarokah.com\/id\/#website","url":"https:\/\/blog.mubarokah.com\/id\/","name":"Blog - Mubarokah Digital","description":"","publisher":{"@id":"https:\/\/blog.mubarokah.com\/id\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.mubarokah.com\/id\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"id"},{"@type":"Organization","@id":"https:\/\/blog.mubarokah.com\/id\/#organization","name":"PT Mubarokah Digital Nusantara","url":"https:\/\/blog.mubarokah.com\/id\/","logo":{"@type":"ImageObject","inLanguage":"id","@id":"https:\/\/blog.mubarokah.com\/id\/#\/schema\/logo\/image\/","url":"https:\/\/blog.mubarokah.com\/wp-content\/uploads\/2024\/11\/LOGO-GUIDE-MDN-1.png","contentUrl":"https:\/\/blog.mubarokah.com\/wp-content\/uploads\/2024\/11\/LOGO-GUIDE-MDN-1.png","width":2768,"height":538,"caption":"PT Mubarokah Digital Nusantara"},"image":{"@id":"https:\/\/blog.mubarokah.com\/id\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/mubarokah.co.id\/","https:\/\/x.com\/mubarokah_id","https:\/\/www.linkedin.com\/company\/mubarokah\/"]}]}},"_links":{"self":[{"href":"https:\/\/blog.mubarokah.com\/id\/wp-json\/wp\/v2\/pages\/17126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.mubarokah.com\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blog.mubarokah.com\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blog.mubarokah.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.mubarokah.com\/id\/wp-json\/wp\/v2\/comments?post=17126"}],"version-history":[{"count":0,"href":"https:\/\/blog.mubarokah.com\/id\/wp-json\/wp\/v2\/pages\/17126\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.mubarokah.com\/id\/wp-json\/wp\/v2\/media?parent=17126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}